Best plumbing service I’ve ever received. From the initial phone call to the end of my service, everyone was professional, polite, and respectful. Luke came out within two hours of my initial phone call and was better than I could’ve ever expected. He explained things and didn’t try to up-sell in any way. He was transparent and upfront about all needs and prices from beginning to end. Nowadays, overpricing or suggesting things that the customers aren’t familiar with in order to make money is all too common. My experience with Cooper Plumbing was nothing like that. Thank you Luke for your human kindness and care. Thank you Cooper Plumbing for your professional communication. - Jess S.
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Cooper Plumbing provided great service in a difficult situation. The tech resolved the issue and provided a lot of information in the process. Never felt he was looking for upcharge opportunities. Actually proposed an option he thought might save me money.
Great experience, will definitely use again and I enthusiastically recommend. - Gene Haney
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They were excellent from start to finish. I called on a Wednesday afternoon to request someone to come out to look at my hot water heater. They were able to come out Thursday morning. Efrain sent a text to let me know that he was on his way. He was professional as well as thoughtful. He gave me the option to repair or replace the hot water heater. I did not feel pressured to replace it. The hot water heater was greater than 20 yrs old. I had it repaired it about 3 months earlier. I knew I needed to replace it. He explained all of the details involved in replacing the hot water heater. I have shelving that would need to be removed in order for them to replace it. Efrain let me know that it would not be a problem to remove the shelving and replace it after the job was done. He arrived on time the next day with a fellow co-worker. The job took about 4 hours. They did a great job replacing the heater and the shelving. After the job was done, Efrain took the time to explain the care of my new water heater. I highly recommend Cooper Plumbing. - Denise Crow
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It is a good feeling to have competent service providers! Each time Cooper Plumbing has provided a service for our school, their techs were knowledgeable, educated us, and conducted theirselves in a professional manner. - Paradigm Development Center
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Had some pipes burst during a recent freeze when I was out of town. Called Cooper Plumbing and had an appointment later that day. Nice and efficient, had work finished and water in the house back on within an hour or two. Will use next time I need plumbing services - Topher Lancaster
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As a restoration business we make sure that we only work with good professional contractors. Cooper Plumbing was on time, did a great job and was priced very fairly. We look forward to using them again in the future. - Shawn Ernst
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Had Cooper come in to replace our water heater. These guys were very professional and upfront about all the costs. The work they did was clean and well done. My new go-to for plumbing needs. - Christopher Hill
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I am a big fan of Cooper Plumbing and cannot recommend them enough! In the last year, I’ve call them 3 times for 3 different issues and all 3 plumbers were very knowledgeable, professional and efficient. Scheduling a service call was also quick and easy and I was taken care of right away. Recently, I had a clogged kitchen pipe from putting too many cucumbers down the disposal and James took care of it quickly. The first time, it was a toilet flapper and Scott showed me how to replace it myself since I wasn’t ready to replace an old toilet. Since I was paying for a service call and didn’t have them do the work, Scott also answered my questions about the plumbing considerations of a bathroom remodel. The second time I had a leaking kitchen sink and it turned out that I needed a new faucet. Travis had the perfect one in the truck and replaced it quickly. But when he re-entered my house, he said he smelled gas. I thought I’d been smelling gas for months, but couldn’t figure out where it was coming from. Then, I couldn’t smell it, so I forgot about it. It turns out there was a leak in my gas fireplace, which explained my headaches, and Travis repaired the pipe. I didn’t realize that when you had a gas leak, a plumber is who you called. This detection saved me a lot of money by not calling the gas company, which I learned would come out, turn off the gas and then you still have to call a plumber to handle the repair work. I feel so fortunate Travis noticed this gas smell – it could have led to all kinds of problems undetected. Not knowing anything about plumbing, I really appreciated their patience with my many questions. They are honest and fair and could have easily taken advantage of my lack of knowledge, but didn’t. This company has integrity and is very good at what they do. I won’t hesitate to call them for any future needs. - Debbie Maurer
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1st time I’ve used this company. I made an appointment; they were very accommodating to my schedule. They showed up promptly, took their time to listen to my concerns, and fixed my issues quickly. My bill was reasonable. I recommended them to my next-door neighbor, and will use them again - Derek Neves
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Technician was on time, diagnosed the problem quickly and resolved it after explaining in detail what he would do and how much it would cost. He was polite and explained in detail what the problem was and how to prevent it in the future. Price was reasonable given the level of service and promptness. - Joseph S.
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Working with Jeremiah from Cooper Plumbing was absolutely delightful. I love their use of technology with accurate updates on arrival times via text, fast responses, punctual arrival and quick completion of a small project fixing a broken PVC pipe section between the water main and the pressure vacuum breaker. They installed high quality pipe and fittings. Jeremiah even explained how the pressure vacuum breaker works! Overall, I can highly recommend working with Cooper Plumbing because of their very professional and respectful interactions with their customers. - Lars Grabow
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Cooper Plumbing did a great job for us when we had our tankless hot water heater fail. They came out very quickly, sourced a new unit for us and had it installed the same day. They were on time and even called in advance to let us know they were on the way. Great service and customer focus, we will definitely use them again! - Mike Decker
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Update 6/2022:
Still 5 stars! Had a sink clog. They were prompt, professional, and did the job perfectly. Also flushed out the A/C condensate line.
Cooper is my go-to plumber, always a job well done! :)
Update to my review from last year: Still 5 stars!
Annual water heater flush. Job was done perfectly, professionally, and easy to schedule. Saved in my phone for all my plumbing needs!
Last year's review:
Have used Cooper’s for several situations, from clearing clogs to Water Heater installation. Punctual, professional, knowledgeable, and polite. Explains everything really well, and they charge a fair price for their work. Will use again! - Pam Burg
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